I need to give biometrics but the collection locations are temporarily closed. What should I do?

If you have not yet submitted your application, do not pay the $85 biometrics fee even if the system asks you to pay for it.

If you have a pending application for which you have paid the biometrics fee, you do not need to give biometrics and will receive a refund of $85 once your application is processed.

Applicants outside Canada

If the site closest to you is closed, you will receive an automatic extension of time to give your biometrics. You don’t have to give your biometrics until the sites start offering collection services again. This applies to you, even if your biometrics instruction letter (BIL) says you have 30 or 90 days.

You don’t have to contact IRCC for this extension, and you don’t need a new BIL to make another appointment when sites reopen. Bring your original BIL to your new appointment to show proof of payment.